Who we are

Our journey from a startup to a world-class manufacturer has been propelled by our diverse team—a dynamic fusion of experienced industry veterans and forward-thinking new talent.

This website is operated by Sequel Tool and Mold Inc. (“we”, “us”, “our”).

We respect the privacy of users of our website and recognize that when you choose to provide us with information about yourself, you trust us to act responsibly with that information. This privacy policy contains important information about how we use your personal information.

What information do we collect?

At times we may ask that you provide us with personal information. Generally, this information is requested when you want us to provide you with information.

We may gather the following information about you when you use this website:

  • Name
  • Email address
  • Contact Number
  • Address
  • Company
  • Quote Number
 
Usage of Your Information

When you submit information through our Request for Quote (RFQ) form, it is important to note that the data files are securely stored on our server. These files are accessible to our IT/Web team, Estimating, Sales, and other relevant departments involved in the RFQ process.

Data Security

Please inform us if your data contains any sensitive details that require additional security measures. We are committed to ensuring the safety and confidentiality of your information. We will take reasonable measures to protect your sensitive information, but we cannot guarantee its absolute security. You can contact us at admin@sequeltool.com

Collection of Data

Our site uses technologies of third-party partners to help us recognize your device and understand how you use our site so that we can improve our services to reflect your interests and serve you advertisements about the products and/or services that are likely to be of more interest to you. Specifically, these partners collect information about your activity on our site(s) to enable us to:

  • measure and analyze traffic and browsing activity on our site(s);
  • show advertisements for our products and/or services to you on third-party sites;
  • measure and analyze the performance of our advertising campaigns;
 
Statistical and Cookie information

We use Google Analytics to help us understand how visitors and users interact with our website, products, and services. The analytics engine passively gathers visitor and user information, including your IP address; the type of device, operating system, and browser you use; and your activity on our website. This information helps us to improve our website, products, and services, allowing us to provide you with a more personalized and secure user experience. You can opt out of having your data used by Google Analytics here. Cookies are small data files issued to your device when you visit a website that stores information about your use of the website. We use cookies and other technologies (e.g., URL query strings) to help recognize you as a repeat visitor, to recognize affiliates, to save your preferences for future visits to our website, and to compile aggregate statistical data about website traffic and interactions (see above), allowing us to provide you with a more personalized and secure user experience. Cookies are stored in your device memory either over the long term (e.g., to retain your website preferences from visit-to-visit) or as a temporary file which will be cleared from your device memory when you close your internet browser. You may choose to turn off cookies via your internet browser preferences; however, our website, products, and services may no longer function properly if you choose to turn off the use of cookies.

Communication history information

We may collect information about your communications with us, such as emails or forms submitted to us. This information may include your name, contact information, and the content of your communication. We use this information to respond to your inquiries and provide customer support.

Sensitive personal information

We ask that you do not send or disclose any sensitive personal information, including social insurance or social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background, or trade union membership. If you do provide us with such information, you consent to our processing and use of that information in accordance with this privacy policy. We will take reasonable measures to protect your sensitive personal information, but we cannot guarantee its absolute security.

Third-Party Websites

Our website links to third-party sites which we do not operate or endorse. These websites may use cookies and collect your personal information according to their privacy policies. This privacy policy does not apply to third-party websites, and we are not responsible for third-party websites.

Payment information

We do not collect payment information via our website.

Children

We are committed to protecting the privacy of children. In compliance with applicable laws, you must be at least 16 years old to register with us. We will not knowingly collect any personal information from children under 13 years old without obtaining consent from a parent or legal guardian. If a child under 13 years old provides us with personal information, we will take steps to obtain consent from a parent or legal guardian before collecting, using or disclosing their personal information. Before a child under 16 may order or use our products or services, their parent or legal guardian must provide written consent on their behalf to our Terms of Service and this Privacy Policy. In particular, the parent or legal guardian must consent to the collection, use, and disclosure of their child’s personal information for the purposes and in the manner described in this Privacy Policy. We may use the information collected from minors for the purposes described in this Privacy Policy. Parents or legal guardians may access and request the deletion of their child’s personal information by contacting us at admin@sequeltool.com. Please note that JMarketing is not responsible for any unauthorized use of our website or products by minors.

Security Policy

We take the security of your personal information seriously and employ a variety of security measures to maintain its safety. Your personal information is stored on secure servers or in secure file storage, and our systems are protected by firewalls, intrusion detection and prevention systems, and data encryption standards. All sensitive information supplied via our website is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our database, only to be accessed by authorized personnel. While we take all reasonable steps to protect your personal information, we cannot guarantee its absolute security due to the inherent risks of transmitting data over the internet. As a user of our website or products, you are responsible for keeping your account information secure. Please choose a strong and unique password and keep it confidential. If you suspect that the security of your password has been compromised, change it immediately. In the event of a data breach, we will take immediate steps to contain the breach and assess the extent of the damage. We will notify affected individuals and authorities in accordance with our legal obligations. We encourage the responsible disclosure of vulnerabilities in our website, products, or services. If you discover a vulnerability, please report it to us at admin@sequeltool.com.

Contacting Us

If you have any questions about this privacy policy, the practices of this Site, or your dealings with this Site, you can contact us at admin@sequeltool.com. Our mailing address is 2085 Blackacre, Dr. Oldcastle, ON NOR 1L0.

Changes to this privacy policy

We review this privacy policy regularly to ensure that it is up-to-date with our use of your personal information and compliant with applicable data protection laws. We reserve the right, at our discretion, to change this privacy policy whenever you want. The updated privacy policy will be posted on our website. You are encouraged to review this privacy policy from time to time.